Written by Laura Wakelam
02 Aug 2021

A New Normal in Hospital Waste Management

The last 12 months have presented our society at large with unprecedented challenges, and no more has this been felt than through our hospitals and medical institutions. As an essential service provider to a vast number of hospitals across Canada, we at Daniels Health have become more acutely aware than ever of the vital role we play to support our healthcare partners and how critical it is to stay true to our path of innovation, pursuit of safer solutions and passion for service.   

Over the past year we have explored issues impacting hospitals, some of which we have captured throughout our blog - Importance of hospital waste management during an era where most of humanity is acutely aware of how many surfaces they’ve touched between hand washes, Supply chain shortages of disposable sharps containers and how this has impacted satellite COVID treatment centres, the new protocols of Safe biomedical waste handling when infection control reigns supreme and healthcare facilities are facing significant cost inflations due to unnecessarily over-categorised biomedical waste. As part of our ongoing commitment to supporting healthcare professionals understand the risks and opportunities surrounding healthcare waste management, we have created a “New Normal” hub which helps you navigate best-practice waste management for each healthcare waste stream, and considerations for every department – whether EVS, Infection Control, Purchasing or Financial Management as we come out the other side of COVID.



01 / The New Normal Hub 

02 / The Approach Daniels Delivers to Hospitals

03 / A Hospital Waste Management Program with Daniels


The New Normal Hub



This is where you begin your journey. What does a New Modern Era look like in healthcare waste management? What should we keep, what should we let go of, and how do we together redefine modern benchmarks of safety, cleanliness and infection control for the next generation?



This next step is on you, how do you want to navigate?

  • To explore the opportunities that await to radically rethink hospital waste streams, go to our Waste Streams hub to learn what a modern future might look like for cytotoxic waste or non-hazardous pharmaceuticals in your hospital.  
  • To explore waste service metrics that matter to your role, visit our Clinical Role hub to learn how you can think differently about waste management within your hospital to protect your staff and drive direct impact to your department’s bottom line





The Approach Daniels delivers to Hospitals

Hospital Waste Management is a multi-faceted service, and to effectively drive cost reductions, environmental impact and clinical results – an integrated program must be introduced that has performance metrics set in advance. As you work through our New Normal hub, you will quickly realise that Daniels Health does not operate a "waste hauler" approach – we’re passionate about integration, clinical partnerships and a process approach that magnifies the effectiveness of the organisation we are partnering with. These are some of the aspects of our approach that we’re most proud of:


A Science Based Approach   

From Needlestick injury reduction to surface contamination and microbial counts in our biomedical waste container cleaning and sanitisation processes, Daniels leads the industry in safety and infection control



Waste Segregation and Education 

Through biomedical waste audits, intentional bin placement, staff training and education, we drive best practice waste segregation, reducing compliance risk and lowering costs



Accountability to Results 

Our customised service level agreements are reviewed quarterly to ensure disciplines are upheld and that Daniels is achieving the promised safety, environmental and cost-reduction outcomes proposed



Space and Movement Optimisation

Through healthcare waste mapping and smart mobile solutions, we reduce injury and bin overfill risk, efficiencies, patient interruptions, container exchanges and cross-contamination while optimising labour costs



Supportive Account Management 

An expert dedicated team provide ongoing support and proactive account management: Regularly performed audits, consistent training, issue escalation, and the evaluation of data with actionable goals



National Service Systemisation 

With 6 waste processing and logistics hubs across Canada, we are able to deliver local ownership, timely responsiveness, transport efficiency and state-based compliance



Reduced Waste Touches 

No bag tying, no box assembly, no decanting or consolidation of waste from patient-room bins. Our solutions dramatically reduce the number of touches of waste throughout a healthcare facility, minimising infection risk



Standardized Data and Reporting 

To drive change, KPI’s are established for each healthcare waste stream to measure against both internal and external benchmarks such as pounds of waste per bed or Adjusted Patient Days; KPI’s are reviewed quarterly



Clinically Engineered Containers 

Daniels sharps, pharmaceutical, biomedical waste and cytotoxic waste containers lead the industry in safety, sustainability and sanitisation efficacy with peer reviewed accreditation in some of the world's leading medical journals



Reduced Total Cost of Ownership 

Through our four-walls impact model we drive reductions in waste volumes, labour hours, injuries, container turns, segregation infringements, and patient interruptions; our approach will reduce your overall costs



Explore a Hospital Waste Management Program with Daniels

In 2000 we broke ground in North America and won our first two hospitals – Fairview Hospital in Minnesota and Sick Kids Toronto, customers that we are incredibly proud to still call our partners today. Back then we were a small band of passionate and visionary individuals who were dedicated to challenge the sub-par levels of needlestick safety in North America healthcare – today our 700+ team partners with hundreds of hospitals including some of the nation’s leading healthcare systems such as Health Sciences Network, Stanford Health, London Health Sciences and the British Columbia Healthcare System – we’ve come a long way, but we haven’t strayed from our roots – making healthcare safer.


If you’re interested in exploring what a hospital waste management program looks like with Daniels, we would love to connect with you with one of our expert team. We are confident in our ability to meet and exceed your expectations of reliability, quality, and savings all within a needs-based commercial structure, as well as introducing a new modern standard that sets new benchmarks in safety, cleanliness and infection control.



Header Style: 
Laura Wakelam

Laura Wakelam

Chief Marketing Officer

Brand and Communications Curator of Daniels Health global group of companies, Laura is a strong believer in cause-driven brand identity and honest storytelling